Try again in a few minutes and if you still experience the same problems, first try contacting your Internet Service Provider. This could be due to your internet connection. Once they have cleared up some space you should be able to send the email fine. It is best to try contacting them and letting them know their mailbox is full. This is an error on behalf of the person you are trying to send to. The recipient's mailbox has exceeded its storage limit Double check the server name and port numbers are correct. This is usually an error you will be able to fix by going in the settings. Some of the most common error messages are: The server is unable to connect If not, then check if you get an error message. Save the changes and try sending your email again. Make sure it is spelt correctly.Īlso, if you get the option to tick a box that says use same settings as my incoming server then that should be ticked. Username: This needs to be your email address. Port Number: The port number should usually be 25 for a POP3 account or 587 for an IMAP account.Īuthentication: This should be normal password. If you are using another email provider you will have to check what this needs to be with them. Outgoing Server Name: This should be .uk (if you are using Pulsant with JDR), or (if you are using LCN). To view a detailed guide of changing your email settings in Microsoft Outlook, visit – įor a detailed guide on changing your email settings in Mozilla Thunderbird, visit - įor sending emails you need to go to your outgoing server (smtp) settings. I have included two guides below to help with finding where to edit your settings in Outlook and Thunderbird as these are two of the most popular email clients. Simply double click on this to edit your settings. This should bring up a new window with your email address. To do this in Microsoft Outlook, you will need to either click on file or tools and then into account options or account settings. What should you do in this scenario?įirst of all, it is always worth checking your email account settings before anything, just to make sure nothing has changed. You either get a bounce back message or it just doesn't go through and gets stuck in your outbox. You may have encountered issues where you are unable to send emails numerous times. In this article, I aim to talk about some of the most common email issues you may encounter and how you can go about resolving them. So, it is important to try and get them back up and running correctly as quickly as possible. One minute they're working fine and the next thing you know you stop receiving emails and are unable to send!įor some businesses that rely heavily upon email communication, unexpected downtime like this can result in lost enquiries and business, costing you money. I'm sure you've all experienced the stress and panic caused by emails.
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